CRM

Every interaction with your customers is important. Your systems should help you make each interaction unique, personal and relevant. Our CRM professionals understand this and help customers implement business processes and applications that reflect that understanding. Capturing and nurturing high quality leads, driving a positive sales experience, supporting accurate and timely delivery and efficiently managing issues and renewals all key contributors to a long lasting customer partnership.

Our CRM experts help our customers build the foundation for the long lasting customer relationship.

Financials

Global CFOs are facing challenges today that extend beyond the discrete activities of the finance department into areas such as greater capital productivity and increase business innovation and growth. These challenges are best addressed with a solid finance team, set procedures and systems and flexible reporting. With the right systems and processes in place you can be confident as you turn your attention to more strategic things that the basics will be covered. Jade Global has been helping finance organizations implement systems that minimize departmental spend, increase productivity, reduce close cycles and result in more accurate reporting.  

Cloud financial applications are rapidly becoming the best way for the finance department to manage regulatory issues, efficiently execute daily, monthly and quarterly finance activities and analyze and report financial information in consumable formats. Jade’s finance experts can help you take full advantage of the Cloud financial offerings and replace the ever-present spreadsheets with an integrated application with reporting.

HCM

Global HR professionals face many challenges recruiting and retaining the right talent across the organization. Ever changing international privacy and employment rules require more stringent controls on your HR data. The shift in the makeup of your workforce years as many long-term employees reach retirement age and leave the workforce being replaced with more junior people drive the need for more employee development and training as well as a fresh look at the overall working environment and benefit packages. How do you rapidly adapt to this changing paradigm?

Jade Global can help you maximize your technology investments to address these real world situations. To start, we offer a no cost HCM Healthcheck where we review and validate your business and systems processes and help you develop a short and long term roadmap to upgrade your HCM business systems. Using that roadmap we guide you step by step to make the changes in your processes and systems to position you effectively to face your challenges. We know we can’t address all our challenges but we can certainly help you and your teams address them with more confidence and information.

PPM

Every company does projects. For some it is a single department project, such as establishing a help desk, while for others it is large capital expenditure projects, such as opening a new retail store. And some companies, such as professional services companies, make their revenue from completing successful projects.

The most successful project, no matter how small or large has a methodology and tools to plan and track activities, resources and budgets as well as measure progress.

One common challenge across all customers we have helped implement leading project management practices is the many applications needed to manage, track and measure a project. Our customers routinely look to our team of Project and Portfolio Management experts to help them simplify the processes and improve the data integration.

Our functional experts are conversant in all areas of project and portfolio management, including project costing, billing, time & labor, project management and resource management. Our technical experts can create simplified User Interfaces, develop seamless integrations to receivables, revenue recognition and General Leader systems and create a robust reporting foundation for operational and analytical reporting.

Procurement

More and more procurement teams are chartered to keep global supply chains seamlessly running 24x7, 7 days a week. This is no small task. Choosing the best suppliers, negotiating the best price, responding to market product shortages and delivery challenges while managing ongoing costs are only some of the daily challenges faced by these procurement teams.

Technology is a key enabler for the procurement team. Self service departmental procurement eases the cost burden. Web based RFP solicitation attracts a broader supplier group while minimizing the procurement team effort. Information driven, global supplier contract negotiation increases purchase volumes while reducing purchase price.

Jade Global has been helping customers implement innovative technology solutions to address these challenges. Whether it is designing streamline global purchasing processes, relieving the burden on the procurement team by implementing self service for indirect purchases, creating dashboards to analyze and understand supplier performance, or creating a supplier portal to solicit supplier submissions to RFPs, our team of experienced functional and technical resources can help. We focus on increasing value and reducing costs.

Testing Services

No implementation is complete without thorough testing. Many hours from every project is spent in this activity. Yet in spite of the commitment, it is almost impossible to take the time to test all the variations. We help our clients broaden their testing coverage with either additional offshore testing help or automation of the testing process.

Our unique open source automated testing platform can seamlessly test any combination of packaged applications, web or mobile applications. Test more in the same time.

Platform Services

Almost all companies have more than one vendor software product addressing the business activities from lead to financial close. And the biggest challenges we have seen are effectively managing master data and making sure the correct data flows end to end. Our teams understand how data is used in a business and are skilled in all the common integrations used by enterprises.

We help our customers IT departments design and build strong and expandable integration infrastructure to support your daily business needs.

Business Analytics

Each day companies collect more and more data about their customer interactions. The challenge now is how to make sense of that information.

We help our clients adopt the best technology for them to collect and analyze data and provide it in consumable format to the various business stakeholders.